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Terms & Conditions

The use of this site Oz Creative Kits (www.ozcreativekids.com) and the purchase of online kits and Music Lessons material through Oz Funland is governed by the terms and conditions outlined below. Your placement of an order with Oz Creative Kits indicates your acceptance of these terms and conditions. Any new workshops and materials which are added to this website are also subject to these terms and conditions. Oz Funland reserves the right to make changes to this site and these terms and conditions at any time.


Collecting your information

By ordering or registering through Oz Creative Kits you grant us the right to add your contact details to our database and send shipping emails. From time to time we may contact you about offers and new products if you have opted to sign up for our newsletters and you can unsubscribe at any time. We may exchange personal information with third party service providers who assist us with our business operations such as payment, marketing, data processing, IT, legal, delivery, website maintenance and other services. Some of these third parties may be a location may be in Australia or located worldwide.


Liability and Safety

Oz Creative Kits is not liable for any losses or damages caused by this website or any website linked to or from this website.

Oz Creative Kits aims to provide the services to the highest standards, neither it, nor its trainers accept any liability for any inaccuracy or misleading information provided in the programmes or course material, any loss or corruption of data, any loss of profit, revenue or goodwill, or any indirect, special or consequential loss arising from the use of products sold on www.ozcreativekids.com. All products sold on www.ozcreativekids.com are for display purposes only and are not to be used for any other purpose other than display - any other use of this products is at the purchasers own risk.

Safety is at the forefront of all of our Creative Kits and therefore we advise that all Kits for children under 18 years must be undertaken with the supervision of an adult or guardian. In agreeing to these terms and conditions, users agree that any student under the age of 18 will be supervised when completing a Creative Kit and using the provided materials. Users also agree to release and waive any claims against Oz Funland for any personal injury or negligence when using associated materials.


Shipping

Oz Creative Kits offers free shipping within Australia to orders using an NSW Creative Kids voucher. Oz Creative Kits has the right to change this shipping offer at anytime. The delivery times provided by Oz Creative Kits are estimates only. Oz Creative Kits will not be held accountable for late deliveries or loss or damage relating to late deliveries.

Oz Creative Kits takes no responsibility for customers providing incorrect address details. It is the responsibility of the customer to pay for shipping if their item is returned to Oz Creative Kits due to incorrect address details.


Pricing

Prices are subject to change without notice. All products are priced in AUD.


Supplied Materials

Oz Creative Kits has the right to cancel any orders for course access and material packs. Refunds will be provided for cancelled orders.

Oz Creative Kits seeks to source out the best quality products from around the world for our students to use in the Oz Creative Kits. Oz Creative Kits is not the manufacturer of these products and all claims, queries and replacements of parts will be forwarded onto to the manufacturer to rectify. We will do our best to ensure that the manufacturer rectify the situation as quickly as possible for every student.  


Replacements of Parts

All replacements of parts are carried out by the manufacturer and not by Oz Creative Kits. Oz Creative Kits cannot control the availability of parts of replacement goods or the speed of delivery of the replacement parts. Oz Creative Kits has no control over manufacturer warranty periods, nor can we control replacement periods. We will, however, do everything we can to ensure your faulty part is replaced as soon as possible and that you are informed throughout the process.


Exchange of Product or Size

At Oz Creative Kits, we want to offer the best value to our customers by offering free postage within Australia to orders using an NSW Creative Kids voucher. As a small business, we unfortunately do not have the capacity to cover repeat postage, and so we ask that the customer please cover the cost of replacing a kit or product. To do this we will send an invoice to you by email, for the cost incurred in re-sending your parcel. It is the customers responsibility to return any items to us unused and in their original condition. Once this item is received and payment of shipping is made, we will ship out the replacement.
 


NSW Creative Kids Vouchers

Once Creative Kids Vouchers are processed with Service NSW refunds are not available. By supplying a Creative Kids Voucher for payment you are authorising Oz Funland to process the cost of your order from your Creative Kids voucher with Service NSW. Once your Creative Kids Voucher has been processed with Service NSW, your order will be posted to your nominated address. We are unable to process orders until we receive confirmation of your voucher from Service NSW.

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